The European Commission’s Duel with Bing: A Closer Look at Big Tech

The European Commission has recently announced its investigation into Bing, Microsoft’s search engine, suspecting that the company has failed to properly moderate content produced by generative AI systems. Brussels believes that Bing, Copilot, and Image Creator may have violated the Digital Services Act (DSA), one of Europe’s latest digital regulations. The request for company documents made by the EU summit aims to understand how Microsoft handled the spread of inaccurate information, deepfakes, and attempts to influence the upcoming European Parliament elections improperly. With the election just around the corner, the commission has given Microsoft until May 27 to respond, leaving little time for corrections if needed.

While the European Commission has previously imposed fines on big digital giants like Google, Meta, and Apple for violations of EU regulations, there appears to be a change in strategy. Sanctions remain an option as a last resort, but Brussels is now focusing on understanding how Big Tech operates and making necessary modifications before resorting to fines. The Digital Services Act, aimed at increasing transparency in algorithms and advertising, fighting online harassment and disinformation, protecting minors, and eliminating user profiling and dark patterns, is a key tool in this strategy. By identifying 22 multinational companies to target initially, including Google, Meta, Bing, and others, the commission is putting pressure on these companies to comply with regulatory requirements.

The European Commission’s scrutiny extends beyond Bing to other tech giants like Meta, X, LinkedIn, and AliExpress. Investigations into protecting minors on Facebook and Instagram, combating addictive behavior on social media platforms, understanding ad systems, and improving content moderation are all part of the regulatory regime. By blocking the launch of TikTok Lite in Europe and requesting improvements from various companies, Brussels aims to hold these entities accountable for their actions. President Ursula von der Leyen leads the commission in demonstrating the efficacy of digital laws like the DSA, DMA, AI Act, and others in producing positive outcomes.

In addition to the Digital Services Act, Europe has introduced various other digital laws and regulations, including the Digital Markets Act, AI Act, Data Governance Act, and Data Act. These pieces of legislation address data protection, the use of data in public and private sectors, cybersecurity, operational resilience, and digital identity. Draft regulations on health data spaces and contentious measures related to private message scanning are also under consideration. Brussels’ efforts to regulate Big Tech from the US and China have resulted in some successes, but the digital bureaucracy of the EU remains intricate and challenging to navigate.

As investigations into tech companies continue to attract media attention, the European Commission’s battle against digital giants remains ongoing. While some progress has been made, the future is uncertain, and the complexity of regulating the digital landscape poses significant challenges. Despite deploying heavy artillery against tech flagships, the EU faces a long road ahead in ensuring compliance and accountability from these entities. It remains to be seen how effective these regulatory efforts will be in reshaping Big Tech’s operations and behavior in the future.

The European Commission’s duels with Big Tech, such as Bing, exemplify a broader push for transparency, accountability, and compliance in the digital domain. By investigating and pressuring multinational companies to adhere to regulations, Brussels aims to create a more ethical and secure digital environment for European citizens. While the road ahead may be uncertain and complicated, the commission’s regulatory efforts mark a significant step towards a more regulated and responsible tech industry.


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