Cisco’s ThousandEyes Unleashes AI-Powered Capabilities for Internet Monitoring

Cisco’s ThousandEyes internet monitoring unit has recently introduced new artificial intelligence-driven features that promise faster prediction and diagnosis of internet outages and disruptions. This innovative technology, known as Digital Experience Assurance (DXA), is designed to enhance the capabilities of Cisco’s networking technology users by enabling automatic responses to network quality issues.

ThousandEyes is often referred to as the “Google Maps” of the internet due to its comprehensive view of every end-user and application across all networks. With over 15 years of experience in the industry, the company has heavily invested in AI technology over the past few years. The latest developments in DXA aim to provide clients with enhanced visibility and control over network quality and resilience.

One of the key advantages of DXA is its ability to correlate, analyze, diagnose, predict, optimize, and remediate network issues with minimal manual intervention. By leveraging over 650 billion daily measurements collected globally, Cisco ThousandEyes offers businesses the opportunity to gain insights into their internal networks, including on-premises and cloud environments.

Joe Vaccaro, the Vice President and General Manager of ThousandEyes, emphasized that DXA goes beyond traditional monitoring metrics by delivering a closed-loop system that proactively addresses network challenges. The platform’s Event Detection technology significantly reduces the time required to identify disruption events and minimizes the need for extensive engineering resources.

Vaccaro hinted at an upcoming product from Cisco ThousandEyes that will utilize AI-generated scripts to monitor global ISP, public cloud, and edge service networks. This new offering, which is currently in development, is set to revolutionize the way network monitoring is carried out by automating tasks that were previously performed manually.

The integration of large language models into network monitoring tools is poised to transform the industry, as evidenced by the success of ChatGPT and Google Gemini. With AI at the forefront of innovation, companies are increasingly leveraging this technology to enhance the efficiency and accuracy of their monitoring systems.

Cisco’s ThousandEyes’ DXA technology represents a significant advancement in the field of internet monitoring. By harnessing the power of AI, businesses can proactively address network issues, optimize performance, and enhance digital experiences for end-users. The future of network monitoring is undoubtedly intertwined with artificial intelligence, paving the way for a new era of efficiency and automation in the industry.


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